Refund Policy

A legal disclaimer

At Shining Armor Cleaning, we strive to provide exceptional cleaning services and ensure your satisfaction. Please read our refund policy carefully:

1. Cancellations:

• Cancellations made 48 hours or more before the scheduled service are eligible for a full refund.
• Cancellations made less than 48 hours before the service may incur a partial charge to cover scheduling and travel costs.

2. Rescheduling:

• If you need to reschedule, please contact us at least 24 hours in advance. We will do our best to accommodate your preferred date and time.

3. Service Issues:

• If you are not satisfied with the service provided, please notify us within 24 hours. We will work with you to address the issue, either by offering a re-clean or a partial refund, depending on the circumstances.

4. Non-Refundable Services:

• Any deposits or flat-rate bookings that include special offers may be non-refundable.

5. How to Request a Refund:

• To request a refund, please contact us at info@shiningarmor.ca with your booking details and reason for the request. Our team will review and respond promptly.